Public Service, Conflict Management and Devolved Units 2020-04-11T21:10:38+00:00

Public Service, Conflict Management And Devolved Units

Departments

The department of Public Service Management has two directorates: Directorate of Human Resources Management and Development and that of Office Administrative Services.

The department which falls under the Ministry of Public Service, Conflict Management and Devolved Units is responsible for the effective and efficient management and development of the Human Resources in the County. These entails:

  • Formulation, interpretation, implementation and review of human resource management and development policies, procedure and standards in collaboration with the County Public Service Board.
  • Providing technical advice to all the departments on human resources management and development.
  • Ensuring Performance Management Systems through results based management is in place. This will ensure performance targets are set for employees so that staff performance appraisals (SPAS) are properly managed.
  • The department through the directorate of Human Resources Management and Development is providing support services to all other departments by deploying Human Resource management and development officers to guide HR Advisory committees to improve efficiency and effectiveness in deliberating human resources issues. This will ensure key services are delivered effectively and efficiently to customers.
  • Developing training and capacity building programmes to enhance the capacity and competency of the staff to effectively perform their duties in the County.
  • Preparing monthly payroll and submitting reports to the relevant authorities.
  •  Guiding in the design, review and implementation of Human Resource Information Systems.
  • Provision of medical cover to our employees and their dependents and work injury benefits (WIBA).
  • Automation and transformation of the HR Records Management function in the County is the Department’s priority through development of  good manual systems and digitizing the records for easy access and retrieval of information. To this end the County has constructed a modern HR registry block under which this automation can easily be done for information security.
  • Development of organizational structures and determining of optimal staffing levels.
  • Management of Pensions and Gratuity
  •  Provision of office administrative services, including; attending to visitors/clients, ensuring security of office records, handling telephone calls and appointments, organizing office records and documents.

The department has established an integrated biometric staff identification card machine where each and every employee is registered and issued with staff identity card. This will provide us with data for informed decision making in terms of Human Resource Management and service delivery to our people.

We maintain a register of all feedback received and will acknowledge correspondence and act on genuine complaints by fully investigating the matter and responding to our customers within thirty (30) calender days after receipt. We are committed to serving our clients with excellence and welcome their feedback.

Mission

To provide excellent service delivery at grassroots level to all residents of Mandera County through the use of devolved structures of governance.

Vision

A Professional World Class Administration.

Core Values

· Professionalism

· Integrity

· Efficiency

· Equity

· Accountability

· Respect for All

Achievements

  • The first ever orientation for newly recruited administrators on 23rd November 2018
  • County orientation program at Granada
  • Thorough training/induction by various county chief officers for 20 administrators in December 2018 at Riverside, Mandera East Municipality on various issues – Finance, Public Service Management and Public Participation, among others, for five days.
  •  Training by AHADI for sub-county administrators on Strategic Planning, Performance Management, Monitoring and Evaluation and Public Finance Management
  • Completed and operationalized Banisa sub-county headquarter and Lafey sub-county headquarter
  • Training of three women ward administrators on transformative leadership program
  • Visit by Deputy Director to all ward offices for fact finding, correction and advisory purposes.
  • Provision of laptops to all sub-county administrators for efficient service delivery.
  • Construction of 13 ward offices in Mandera County (Rhamu, Rhamu Dimtu, Derkale, Kiliwehiri, Dandu, Lagsure, Shimpir Fatuma, Wargadud, Kutulo, Alango, Arabia, Khalalio and Libehiya )
  • Provision of adequate furniture to all completed sub-county and ward offices
  • Allocation of office space to all administrators whose offices are incomplete
  • Co-ordination of County activities through Head of Departments meetings, committee meetings etc
  • Sanitation programmes for six towns in all sub-counties except Mandera East Municipality
  • Ongoing Projects for FY 2018/2019
  • Completion of Kutulo and Elwak sub-county headquarters

Proposed Projects for FY 2018/2019

  •  Proposed construction of one Twin toilet at Chabi Bar Village, Mandera North sub-county
  • Proposed construction of one Twin toilet at Chiracha-ECDE Center, Banissa sub-county
  • Proposed construction of one Twin toilet at Gesrebki ECDE Centre – Banissa sub-county
  • Proposed construction of one Twin toilet at Marille ECDE Center -Banissa sub-county
  • Proposed construction of one Twin toilet at Moi Stadium-Mandera Town –Mandera East
  • Proposed construction of one Twin toilet at Rhamu CBD Stage – Mandera North sub-county
  • Proposed construction of two Twin toilets at Wangaidhan Primary School –Mandera West sub-county
  • Proposed ward office & related works at Ashabito – Mandera North sub-county
  • Proposed ward office & related works at Guba Ward – Banissa sub-county

Flagship Projects

  • Construction of Mandera West sub-county headquarters
  •  Completion of Elwak sub-county headquarters and Kutulo sub-county headquarters.

Staff Establishment

The department of Devolved Units is composed of CEC Member in charge of Public Service Management, Conflict Management, Cohesion, Integration and Devolved Units; the County Chief Officer, one Director, one Deputy Director and a total of 50 administrators. The seven sub-county heads who are in charge are the sub-county administrators, together with their deputies, six town administrators and 30 ward administrators, bringing the total to 50 administrators. The department is in the process of operationalizing the Mandera County

Administration Act 2014 to bring on board further units of decentralization known as village units.

INTRODUCTION

Mandera County Government’s Department of De-radicalization and Countering Violent Extremism was started as a fully-fledged Department in 2018. The Department was created to step up community led counter terrorism and de-radicalization efforts to combat violent extremism in Mandera County. The expanding reach and destructive consequences of violent extremism are among the major challenges to peace faced in the County. Mandera has faced the brunt of violent extremism. Targeting of non-local professionals especially teachers and health practitioners led to mass exodus of teachers which has paralyzed learning in Schools in North Eastern Counties. The construction industry was also massively affected as a result of closure of quarries by the government. Unprecedented skyrocketing fatalities were registered as a result of non-locals being targeted, Improvised Explosive Devices (IEDs) planted on roads, targeting of passenger vehicles among others. Roads were rendered impassable thereby paralyzing transport industry. Violent extremism is also posing a direct and manifest challenge to the gains enjoyed by Mandera over recent years, and threatens to stunt development outcomes for generations to come if left unchecked. The steep rise in violent extremist activity in Northern Kenya represents a significant threat to national security and development overall.

The Department is uniquely placed within the overall response architecture for tackling violent extremism, and has an integral role to play in averting the threats posed by preventing and transforming it. Development expertise and resourcing can be leveraged to address structural drivers; to support communities in implementing de-radicalization initiatives; and to help ensure that former members of violent extremist organizations are socio-economically reintegrated, among many other critical areas that the Department needs to explore.

The County with the help of Non-State Actors developed Mandera County Action Plan for Preventing and Countering Violent Extremism: A plan, which works with national governments and stakeholders, regional institutions, faith-based institutions, civil society and many others to augment P/CVE interventions while also striving to contribute new understanding and knowledge. Just as violent extremism profoundly impacts the attainment of development goals, so the search for solutions must also place development approaches at its Centre. The department in conjunction with other partners is working on realizing empowered and self-reliant youth, improved coordination and promote stable accountable security in Mandera, improved sensitization and public awareness on CVE and radicalization, increased awareness on Violent Extremism and Radicalization, robust early warning system established, enhanced skills and knowledge on Countering Violent Extremism, improved coordination, support increased patrol and quick response to terror related incidents by NPRs.

VISION

A stable and accountable human security in Mandera County.

MISSION

To Step up community led counter terrorism and DE radicalization efforts to combat violent extremism

ACHIEVEMENTS

  • Regional Conference on Countering Violent Extremism.
  • Development and launch of Mandera County Action Plan for CVE which is a blueprint that will guide in implementation of P/CVE activities.
  • Training of 350 CVE Champions in Mandera East, Lafey, Mandera South and Kutulo was done.
  • Establishment of radio control system for security enhancement.
  • Sub-counties Religious Leaders’ Sensitization Workshop on Countering Violent Extremism were held in Mandera East, Lafey, Kutulo and Mandera South Sub-Counties.
  • Training of 250 Nyumba Kumi Committee Members in all the Nine (9) locations of Central Division, Mandera East.
  • Paying stipends for 335 National Police Reservists
  • Hired Ten (10) vehicles for security Patrol
  • Mandera leaders symposium on countering radicalization and violent extremism
  • Procured Twenty (20) Motorbikes for P/CVE to ease mobility at the ward level.
  • Operationalized Mandera CVE Engagement Forum that coordinates implementation of the MCAP. The forum is composed of County Government Department of De-radicalization and CVE, County Commissioner’s office, Non-State Actors and the community.

CHALLENGES

  • Few CVE actors in Mandera to implement Mandera County Action Plan for CVE and other VE interventions.
  • Mistrust between government, especially security agencies and the citizens, has led to the perception of moto mbili meaning two fires—communities fear both Al-Shabaab and the KDF.
  • Failure by the security agencies to act promptly on intelligence shared
  • The porous border with Somalia continues to present a major threat to P/CVE activities in Mandera County
  • Stereotyping of the county as hotspot of violent extremism and terrorism has scared away investors and affected its development.
  • Mass exodus of non-locals after every VE attack has affected mainly the education sector, health sector, construction industry and the local economy.
  • Border tension as a result of conflict between Jubaland Government and Federal Government of Somalia which put Kenya at the center of the conflict.

Vision
To be a leading sector of excellence in citizen engagement, enhance service delivery at the decentralized units.

Mission
To provide strategic leadership and guidance for civic education and public participation in co-ordination of government functions at the decentralized units in Mandera County.

Core Values

The sector subscribes and is committed to values that guide the culture, identity and unity of purpose in the implementation of its mandate. Our core values include:

  • Integrity: To enhance customer confidence in our services, we shall meet customer expectations by carrying out duties and responsibilities with honesty and integrity;
  • Professionalism: We shall adhere to best practices, professional standards and ethics to continuously improve service delivery;
  • Innovation: We shall continue to promote innovation and creativity through research and exchange of ideas at all levels to tap the full potential of our staff;
  • Transparency and Accountability: We shall adopt a governance structure that promotes and supports transparency and accountability. We shall encourage our customers to provide feedback and recommendations on improvement of service delivery;
  • Teamwork: We shall collaborate with stakeholders to achieve our goals and objectives through consultations, consensus building, participation, and consideration of diversity of opinion and experiences;
  • Equity: We shall treat everyone equally and will not discriminate on any grounds, including age, gender, marital status, religion, ethnicity, disability, social status, or political affiliation;
  • Respect for rule of law: We shall model the respect of national and county laws in the manner we serve all those requiring our services.

SECTOR PRIORITIES

  • Guidance and promotion of County Public Participation and Civic Education programs.
  • Lead in the overall coordination, management and administration of public participation and civic education,
  • Ensure the broad principles of public participation are institutionalized in every process of county governance,
  • Ensure timely access to information, data, documents and other information relevant or related to policy formulation, implementation and oversight to the public,
  • Provide approved and authenticated official documents to the public for discussion,
  • Ensure reasonable access to the process of formulating and implementing policies, laws, and regulations including the approval of development proposals, projects and budgets, the granting of permits and the establishment of specific performance standards,
  • Protect and promote the interest and rights of minorities, marginalized groups and communities and their access to relevant information,
  • Institutionalize all the essential enablers of public participation,
  • Provide multiple opportunities for public participation,
  • Ensure reasonable balance in the roles and obligations of county governance and non-state actors in decision making processes partnership, and to provide complementary authority and oversight,
  • Promote Public-Private Partnerships (PPPs), such as joint committees, technical teams and citizen committees to encourage direct dialogue and concerted action on sustainable development,
  • Recognize and promote reciprocal roles of non-state actors participation and governmental facilitation and oversight

ACHIEVMENTS OF THE SECTOR

Some of the major milestones of the sector are;Training of county staffs of various cadres, development  of stakeholders register, policy development for public participation, development of service charter for the Ministry of Public Service, conduct public participation on budget process making, conduct civic awareness for the members of the public and conducting peace dialogues  among others, for instance:

A three-day workshop organized by AHADI USAID/UKAID on the development of stakeholders register and policy development for public participation in Mandera County was held at the Granada Hotel in Mandera town.

The stakeholders register will help in identifying various stakeholders during public participation and any other county government programs.

Public Participation exercise on Falama-Elwak Urban Water Supply Scheme at Elwak Social Hall.

The County’s department of Water Services and Department of Governance Civic Education and Public Participation held a one-day public participation exercise on Falama-Elwak Urban Water Supply Scheme at Elwak Social Hall.

Falama-Elwak urban water supply scheme is a flagship project set to benefit more than 11,000 households in Elwak town and its environs. Elwak residents have since time immemorial relied on shallow wells which are saline.

Launch of JUKUMU LANGU Civic Education Guide

Mandera County’s department of Governance, Civic Education and Public Participation in collaboration with Ministry of Devolution and AHADI (USAID/UKAID) launched JUKUMU LANGU which is a guide book for civic education and public participation at Red Sea Resort in Mandera town.

The launch which was attended by CEC Trade Abdiaziz Maad together with his Education counterpart Izzudin Abdullahi, Head of Civic Education Ibrahim Mohamed, members of the public, human rights activists and civil society organizations aimed at sensitizing both the county government and the public the importance of civic education.

According to CEC Trade, Mr. Abdiaziz Maad, members of the public should participate in county government programs for the success and strengthening of civic education across the county

INTRODUCTION

The Mandera County Government has intensified efforts to ensure lasting peace, cohesion and integration in a region that was formerly hit by inter-clan clashes leaving many dead and properties destroyed. Over the years, prolonged drought sparked resource based inter-clan tensions among the pastoralist communities. The county continues to witness conflicts exacerbated by dwindling pasture and resources, land ownership, local politics (ethnicization of politics), intra-county boundary disputes, cross border dynamics as well as the continued proliferation of small arms and weapons from the war torn Somalia.

Given the complex and multilayered nature of the conflicts in the County, H. E The Governor Capt. Ali Ibrahim Roba in the advent of devolution, created the department of Conflict Management, Cohesion & Integration in order to facilitate and promote harmony and peaceful co-existence between various ethnic communities within and across the border.

The department envisions a society whose values are harmonious and non-discriminatory for peaceful co-existence. It aims at creating a conducive environment to spur economic growth and development within the county. Ultimately the department will enhance cooperation, collaboration, coordination and information flow between communities, peace actors, partners and with the national government.

Since its inception, the department has extensively carried out community dialogue meetings, community peace agreements and accords, internal and cross-border coordination meetings in order to strengthen peace, find a durable solution to clan violence and revamp grassroots peace structures and platforms for sustainable peace.

VISION

A peaceful, harmonious and integrated communities within Mandera County

MISSION

To promote sustainable peace through a collaborative framework between state, non-state actors and communities at county level.

SECTOR PRIORITIES

  • Strengthened peaceful and coexistence amongst communities in Mandera County.
  • Enhanced early warning and response mechanisms to conflicts.
  • Coordinate peace building and conflict management interventions within the county.
  • Create and strengthen peace structures and platforms within the county.
  • To research and document trends and emerging issues in peacebuilding and conflict management
  • Enhance the capacity of intra and cross-border peace structures
  • Enhanced ADR mechanisms to institutionalize progressive forms of dispute resolution
  • To mobilize resources, foster collaboration, networking, cooperation and partnerships in support of peacebuilding and conflict management programmes and activities
  • To provide policy and technical advice to non-state actors on matters of peace and conflict
  • Monitoring, evaluating and learning of peacebuilding and conflict management programmes

ACHIEVEMENTS OF THE DEPARTMENT

  1. Strengthening the capacity of peace structures to prevent inter-clan conflict.
  2. Facilitation of numerous community dialogue meetings to mitigate clan related conflict.
  3. Cross border coordination meeting between various peace structures to prevent, mitigate and respond to cross border issues.
  4. Community capacity strengthened through community policing, information sharing systems and peace building.
  5. Cross Border Engagement between Kenya/ Somalia Kenya/Ethiopia authorities and Communities.
  6. Formation of ceasefire committee in Banisa which tracks the implementation of peace agreements between the warring clans.
  7. Preventing conflicts through Promoting Inclusive Development
  8. Regular dialogue meeting between security providers and community groups to enhance trust, information sharing and collaboration.
  9. Undertaking peace dividend project by government and peace actors to minimize resource based conflicts.
  10. The peace policy/bill to guide and enhance peace building efforts was drafted and will be enacted through the County Assembly.
  11. De-clanisation of criminal activities among the various community in Mandera thus drastically reducing incidences of clan related violence.
  12. Close collaboration and coordination between cross border communities and security providers have enhanced peace and security within the county safe for few terror related incidences.
  13. The reopening of Rhamu integrated market which was closed since 2013 due to inter-clan conflict has enhanced integration and coexistence among the clans.
  14. Celebration of County, National & International Peace Day.
  15. Coordination with National Government & non-state actors on peace activities/initiatives
  16. The political goodwill displayed by the National and County leadership has greatly contributed to the prevailing peace currently enjoyed in Mandera.
  17. Increased partnership through cooperation, coordination and collaboration with national    security agencies and the county government has greatly improved the quick response required in handling any threats to peace across the county.
  18. The department of Conflict Management, Cohesion and Integration actively participates in conflict resolution mechanism whereby together with other peace actors have contained/resolved most recent clan clashes in Banisa Sub-county which was as a result of spill over conflicts from across the Ethiopian boarder.

CHALLENGES

  1. Lack of clear linkages between Nyumba kumi initiative, community policing and county policing authority to work effectively.
  2. Unpredictability/inconsistency in government funding.
  3. Cross border engagement is sometimes difficult due to border closures and uncooperative regimes.
  4. Cross border conflict spill-overs affect peace and stability in Mandera.
  5. Lack of commitment from the national government in the implementation of peace and security policies e.g. County Policing Authority
  6. Clan incitements due to political and economic interest by politicians.
  7. The three year tenure for Peace committees is not adhered to thereby compromising their activities.

 

The Ministry of Public Service, Conflict Management and Devolved Units was created to provide strategic leadership and guidance to the public service on the Human Resource Management and Development and promote a cohesive society whose values are harmonious and multi-cultural. It boasts of five departments: Public Service Management, Devolved Units, Conflict Management, Cohesion and Integration, De-radicalization and Countering Violent Extremism and Governance, Civic Education and Public Participation. Each department is headed by a County Chief Officer.

Public Service Management basically undertakes Human Resources Management and Development ranging from Payroll Management, Registry (keeping records of county employees), Training and Development and Staff Welfare among other functions. On the other hand, Devolved Units coordinates all County Government functions at the decentralized units (Sub-County, Ward and Village). Conflict Management, Cohesion and Integration department is tasked with managing conflicts and promoting cohesive and integrated society. The Department of De-radicalization and Countering Violent Extremism is one of the two newly created departments in the Ministry. It is mandated to help in the fight against radicalization and violent extremism that has wreaked havoc in the County.  Governance, Civic Education and Public Participation is also a newly created department that was formed to undertake civic education and citizen engagement in all of the County Government undertakings. It is meant to actively involve the Community in all Government Projects and programs before, during and after implementation.

Vision

To be a leading ministry of excellence in Public Service Management, coordination and development in a peaceful and cohesive County.

Mission

To provide policy direction in Public Service Management, advice on appropriate organizational structures, initiate and coordinate human resource management reforms to improve service delivery for sustainable socio-economic development and to promote a cohesive society whose values are harmonious and integrative.

Goal

The main goal of the Ministry is to develop and sustain a competitive and adaptive Public Service human resource pool to meet the requirements of the County and regionally competitive and prosperous County.

Core Values

The Ministry subscribes and is committed to values that guide the culture, identity and unity of purpose in the implementation of its mandate. Our core values include:

  • Integrity: To enhance customer confidence in our services, we shall meet customer expectations by carrying out duties and responsibilities with honesty and integrity;
  • Professionalism: We shall adhere to best practices, professional standards and ethics to continuously improve service delivery;
  • Innovation: We shall continue to promote innovation and creativity through research and exchange of ideas at all levels so as to tap the full potential of our staff;
  • Transparency and Accountability: We shall adopt a governance structure that promotes and supports transparency and accountability. We shall encourage our customers to provide feedback and recommendations on improvement of service delivery;
  • Teamwork: We shall collaborate with stakeholders to achieve our goals and objectives through consultations, consensus building, participation, and consideration of diversity of opinion and experiences;
  • Equity: We shall treat everyone equally and will not discriminate on any grounds, including age, gender, marital status, religion, ethnicity, disability, social status, or political affiliation;
  • Respect for rule of law: We shall model the respect of national and county laws in the manner we serve all those requiring our services.

Sector priorities

  • Human resources management and development
  • Enhanced public participation and citizen engagement
  • Undertaking proper civic education programs
  • Strengthen coordination and supervision of all devolved functions for efficient and effective service delivery
  • Strengthen peaceful co-existence among communities in Mandera County.
  • Stepping up community led prevention and countering violent extremism
  • Improve security service provision in collaboration with security agencies
  • Improve the health and well-being of employees through enhanced medical cover and WIBA administration
  • Improve adherence to county laws and regulations through enforcement services
  • Improve sanitation and waste management
  • Enhance fire-fighting services across all sub-counties

KEY ACHIEVEMENTS

  • Strengthened human resource registry (records) operations by constructing a modern registry and giving guidelines and procedures for the day to day functions to safeguard the security of information, records and file management.
  • Organized a regional Countering Violent Extremism (CVE) conference in Mandera which brought together more than 300 participants from Mandera, Wajir, Isiolo and Garissa.
  • Organized religious leader’s consultative meetings on CVE in Mandera East, Mandera South, Lafey, Kutulo and Mandera North.
  • Launched the Mandera County action Plan (MCAP) on CVE which will be implemented in the next five years. The MCAP is a blueprint which will guide the implementation of CVE program by community members, County Government, National Government and NSA.
  • Managed to reduce terror related incidents within Mandera town through concerted efforts of security agencies, community and County Government.
  • Organized Peace Day celebration in Rhamu attended by all leaders to commemorate the existing peace and resilience of the communities living in Rhamu.
  • Managed to reduce inter-clan conflict through sustained dialogue and community engagement.
  • Constructed and operationalized 15 ward offices to enhance service delivery to the people.
  • Constructed and operationalized dumping sites in all the sub-county headquarters to improve garbage and waste management.
  • Procured 20 motorcycles for prevention of violent extremism efforts and the fight against drug and substance abuse.
  • Developed public participation policy with the support of AHADI.
  • Coordinated all the public participation exercises conducted by various ministries and departments to enhance community participation, engagement and feedback.